Priorities Sample for a Banking Sector

                                                          Priorities Sample for a Banking Sector

PART: 8

9. Priorities

During 2000 it will be necessary to drive the implementation and development of the Plan and lay a solid foundation for future progress.  Priority issues in this respect are:

9.1 Regulation:

·      Continued self-sufficiency within the ABC Bank Group.

·      Ensure Governance and Compliance requirements are met.

·      Ensure the Bank complies with the requirements of ICAAP and ILAA.

·      Produce monthly Treating Customers Fairly data to ensure compliance with the Six Principles.

9.2. Products and Services

·        Launch Debit Card product.

·       Reassess the launch of pre-paid cards and establish whether it is preferable and cost effective to issue the ABCD products.

·        Review regularly the maturity profile of deposits to sustain the Bank’s liquidity position and develop necessary strategies to meet changing circumstances and demands.

·         Further improve the Internet Banking offering.

·     Grow SME accounts to generate maintenance fee income to augment any decline in the remittance fee income.

·        Work toward balancing the level of resident lending with resident deposits.

·      An in-depth product review to establish the need for improvement in delivery and scope.

·   Analyse customer profitability in order to assess the risk reward of each relationship.

·      Conduct a process analysis to identify means of improving efficiency, delivery and cost control.

9.3. Procedures

·   Improve the provision of Management Information from the I.T. systems available to the Bank

·        Review the credit assessment process.

·      Annual market surveys to establish any changes in approach and offerings by the competition and any change in the needs of the Banks target sector to enable any necessary proactive action. 

·        Review the sterling clearing account relationships.

·   Implement further centralisation of Operations with particular emphasis on ABCD Direct.

9.4. Resources

·   Review Group synergy and strategic plans to ensure compatibility with our objectives.

·      Review resource and competence requirements for the implementation of the Plan, particularly headcount and training needs.