November
18, 20xx
2905
Peel St.
Suite
1508
Montreal,
QC
H2C
2M3
To
Whom It May Concern:
RE:
Customer Reference - Fairmont Litho Arts Inc.
I
have been asked to write this letter of reference because our company will no
longer be operating its printing plant that has served Fairmont Litho Arts Inc.
for more than a decade.
Fairmont
Litho Arts has been one of our top customers for the past 12 years.
Accordingly, I have no hesitation in recommending them as a company with which
to do business.
In
addition to doing business with his company for many years, I have known the
president and founder of Litho Arts, Glenn Ralston, for over 25 years. We were
classmates and teammates at McGill University in the late 1970s. Knowing him
for so long I am quite comfortable in vouching for him as a great individual as
well as a concerned and active citizen in this community.
As
far as a company to do business with, Fairmont Litho Arts Inc. is one of the
best that we have ever dealt with. Its practice has always been to pay our
printing invoices within the 30-day time limit. We did significant amounts of
business, especially during the past 5 years, and I cannot recall a
late-payment situation involving that company. Billing disputes were rare, and
those only required some minor additional documentation for clarification and
resolution.
Fairmont
was one of the best companies that I have ever dealt with from a change-order
and work scheduling perspective. We maintained close communication with the
company's production people and they always kept us apprised of their upcoming
workload. Thus, scheduling jobs on our presses was never a problem. In
addition, Fairmont's graphics people always provided us with high quality
finished artwork, and it was unusual for additional changes to be made after
the plates had been produced.
Based
on our experience, any printing company should be very pleased to be the one
that Fairmont Litho Arts selects to do business with once we have closed our
doors.
Sincerely,
Gordon
Manning
President
and CEO
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